For New Users!!!
5% OFF
Create An Account
Subscribe To Our Newsletter
Register Now
For New Users!!!
X
Your position: Home / Question

Question

  • Q: Some product can ship from US/Europe/CA/RU "warehouse" ?
    A: Yes .We have oversea "warehouse" in these country .You can click the link to choose your like .There are the oversea catalogue
    USA "warehouse" (just can ship to USA)
    Europe "warehouse" (Can ship to all the Europe country)
    Canada "warehouse" (just can ship to Canada)
    Russia "warehouse" (just can ship to Russia)


    Q: Is the shipping really FREE?
    A: Yes, all the products in Barweer catalog are free shipping, with no minimum purchase, using Priority Line delivery. Item(s) will be shipped within 1-4 business days once full payment is received.
     

    Q: How do you ship orders?
    A: Pls read tracking system on homepage.
     

    Q: What are your payment options?
    A: At this time, we only support PayPal. To protect your interests, your payment will be temporarily held by PayPal, and will not be released to us until you are satisfied with the purchase.
     

    Q: Can the product be shipped with original box?
    A: To keep the prices so low we sell the product without the original box but we guarantee the product and its shipping packaging.  If you want the original box, it can be included for an additional cost.  Please contact us and we can add it to your order.
     

    Q: How will you address product quality or missing part issues?
    A: If you find some parts missed or damaged (due to shipping or manufacturing issues), do not worry and please contact us and we can resend them to you immediately for FREE.
    Email us at Barweer@hotmail.com with the following information:
    1) Your receipt of the purchased set.
    2) The article number (M38-B....) of the purchased set.
    3) The page of the included building instructions, which shows the missing or damaged piece.
    4) A clear description of the missing piece (possibly with a photo or scan of the instruction page).

     

    Q: How will I deal with customs duty?
     A: We typically use Priority Line.  Priority Line has a great advantage in managing customs clearance, and it normally results no additional customs duty. If payment for customs clearance needed it will need to addressed by the customer.
     

    If you have any other unlisted questions, please do not hesitate to contact us.
Message Us